Product returned to Homershams must be accompanied by proof of purchase and a Product Return Number (PRN). If the item is under warranty please attach a copy of the invoice and a detailed description of the problem.
The date of purchase & original purchase order number are required.
When investigating a product defect we may reverse engineer the product. If a defect is due to Homersham Ltd, the product will be repaired or replaced.
If a defect is due to misuse or the application, the customer shall be notified & repair work carried out at the customer’s cost.